ZYVORIA — TERMS OF SERVICE

Last updated: August 28, 2026

Welcome to Zyvoria. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Zyvoria ("we," "us," "our") is an online retailer specializing in wigs, clip-in extensions, and hair extensions, operating within South Africa.

2. Eligibility

By using this website, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent or legal guardian.

3. Products

We make every effort to display our products, including colors, textures, and descriptions, as accurately as possible. However, we do not guarantee that your device's display will accurately reflect the actual product. Slight variations in color or texture may occur.

4. Orders & Payment

By placing an order, you confirm that all information provided (name, delivery address, contact details) is accurate and complete. We accept payment via [Yoco  other methods listed at checkout]. All prices are listed in South African Rand (ZAR) and include applicable taxes unless stated otherwise. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

5. Shipping & Delivery

We currently ship within South Africa only. Please refer to our [Shipping Policy] for full details on processing times, delivery estimates, and shipping costs. Delivery timeframes are estimates provided by our courier partners and are not guaranteed.

6. Exchanges & Refunds

We do not offer refunds once an order has been placed. We offer exchanges only under specific conditions. Please refer to our [Refund Policy] for full details, including eligibility requirements and timeframes.

Nothing in these Terms is intended to limit any statutory rights you may have under the Consumer Protection Act, 2008 (South Africa), which may entitle you to additional remedies for defective goods regardless of our stated policy.

7. Pricing Errors

In the event a product is listed at an incorrect price due to a typographical, technical, or supplier pricing error, we reserve the right to cancel any orders placed at the incorrect price, whether or not the order has been confirmed. If payment has already been processed, you will receive a full refund for the affected item.

8. Intellectual Property

All content on this website — including our name, logo, product photography, graphics, and written content — is the property of Zyvoria and may not be copied, reproduced, or used without our written permission.

9. User Conduct

You agree not to use this website for any unlawful purpose, or in any way that could damage, disable, or impair the site or interfere with any other party's use of it.

10. Limitation of Liability

To the fullest extent permitted by law, Zyvoria shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or your purchase of our products. This does not affect any rights you have that cannot be excluded under South African law.

11. Third-Party Suppliers

Some products sold on this website are fulfilled through third-party suppliers on our behalf. While we take care to work with reliable suppliers, delivery times and product availability may occasionally be affected by factors outside our direct control.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

14. Contact Information

Questions about these Terms of Service should be sent to us at:

Zyvoria Email: zyvoria.official@gmail.com Address: 14A Linda Road, Cape Town, South Africa Phone: 062 620 8955

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Note: This document is a general template and does not constitute legal advice. For full compliance with South African consumer protection and e-commerce law (including the Consumer Protection Act and the Electronic Communications and Transactions Act), consider having this reviewed by a qualified attorney.