Refund policy
Exchanges Only — No Refunds
We do not offer refunds once an order has been placed. We only offer exchanges under the following conditions:
- The item is defective or damaged upon arrival
- You received the wrong item, size, or variant
To be eligible for an exchange:
- You must contact us at zyvoria.official@gmail.com within 3 days of receiving your order
- The item must be unused, in its original packaging, and in resaleable condition
Once your exchange request is approved, we'll provide return instructions and ship your replacement once the original item is received back with us.